Help Center

How can we help?

Start with a step-by-step guide, or find answers about tracking applications, choosing CV versions, using Erioun aliases, understanding fit scores and keeping your data under control.

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Help proof

Support starts with the workflow.

Help content follows the way candidates actually use Erioun: track, score, apply, reply, follow up and prepare.

Getting started

Add an application, link a CV version and set the next action.

Product questions

Fit Score, Email Hub, aliases, pricing and Kaeros.

Trust questions

Privacy, deletion, security and communication preferences.

Frequently asked

Is Erioun live?

Yes. Application tracking, the CV vault, fit scores, the Email Hub (aliases, auto-filed replies, drafts you send yourself) and Opportunity Radar are live. The tracker is free with no card; Standard and Expert start with a 14-day free trial.

Where do I manage privacy?

Settings & Privacy inside the app holds export, deletion, consent and connected-account controls.

How do I start tracking applications?

Add your first application, create a CV version record, add a next action, and run a fit score once you have the job description. Replies you route through your alias file themselves.

What is the CV Fit Score?

It compares a CV version with a job description and highlights strengths, gaps and safer next improvements. It's guidance for your decision — not a promise about employer outcomes.

How do plans and billing work?

Core tracking is free and uncapped. Standard and Expert add the AI-heavy and email-heavy features, which run on visible limits rather than unlimited promises, and bill monthly, yearly or as a one-time Lifetime payment. Both paid plans start with a 14-day free trial; the free plan needs no card and does not expire.

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How can we help?

Start your free trial and keep your job search under control.