Support
Account, billing, credits, aliases, privacy controls and app issues.
Contact
Contact Erioun
Have a support question, privacy request, partnership idea or a billing and plans question? Reach us and we will route your message to the right place.
How we route messages
Privacy requests
Export, deletion, consent and account data questions.
Partnerships
Creators, universities, bootcamps, outplacement providers and career communities.
Human help by Kaeros
For human CV or interview help, see the Human help by Kaeros page rather than product support.
Contact proof
The right message should reach the right lane.
Support, privacy, partnerships, billing & plans and Kaeros questions have different paths.
Support
Account, billing, aliases, app issues and product questions.
Privacy
Export, deletion, consent and account data requests.
Partnerships
Creators, universities, bootcamps and career communities.
Send a message
Tell us what you need and the right lane will pick it up. Prefer email? Write to support@erioun.com.
Frequently asked
What should I include in a support message?
Include the topic, the email connected to your account if relevant, and a concise description of what happened.
Where should Kaeros requests go?
Use the Human help by Kaeros page for CV, LinkedIn, cover letter and interview support.
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